Welcome to UCR's Counseling & Psychological Services (CAPS)
CAPS is Here to Help!
We are continuing to provide services via TeleMental Health (phone and secure videoconferencing).
- We are currently closed to in-person appointments.
- Call to schedule an Appointment or Virtual Walk-In consultation, 951-827-5531, select Option 2 and leave a message. (Messages will be returned within 30 minutes, weekdays 9A-4:30P).
- Watch a message from your CAPS Team
- Get connected by joining UCR's Active Minds and CAPS in Talking Circles
Talk About the Impact of Covid 19.
- Access these many Support Resources for self-help and support from home.
Visit COVID-19 for campus updates and information,
or Student Health for information or for a telephone screening (951-827-3031).
Connect with us on instagram @UCR_CAPS and Facebook
CAPS Latest NEWS
CAPS Latest News
NEW SERVICES at CAPS:
CAPS is now offering "Virtual Walk-In" Appointments in addition to regular Intake, Individual and Group Appointments. Call 951-827-5531, Select Option 2 and leave a message requesting a same day "Virtual Walk-In" Appointment. You will receive a call back shortly and we will schedule you for a brief consultation with a CAPS clinician. Please Note: This is NOT a crisis line or a therapy visit.
If you are in crisis and urgently want to speak to a counselor, call Call 951-827-5531, Select Option 1 to speak to a crisis counselor 24 hours a day; For all Life threatening emergencies, call 911 or campus police at 951-827-5222 if on campus.
- Join your CAPS team for our first Virtual Open House Event!
- UCR's Active Minds and CAPS are partnering to offer student Talking Circles- Sign up and join other students struggling with the impact of Covid-19 on your UCR experience.
Immediate Changes to Service Delivery: Effective March 16, 2020
Modality of Services: In an effort to minimize spread of the virus, CAPS has moved to providing support through TeleMental Health only (phone or secure videoconfernencing).
Availability: Due to campus closure staffing restrictions and personal circumstances, a specific provider’s availability may shift quickly and unexpectedly.
Duration: The circumstances are evolving and we will do our best to ensure that we keep our clients and campus up to date as decisions are made regarding service delivery.
- Live Health Online- https://counseling.ucr.edu/what-livehealth-online
- Easy and convenient access. All you need is a smartphone, tablet, laptop or computer with a camera and internet access.
- Zero out of pocket for those with UCSHIP for psychiatry and therapy.
- Short wait times. Most appointments are available within the same week.
- Available to non-UCSHIP insurance plans. Please check to see if your plan has this benefit.
- Self-Help Tools mentalhealth.ucr.edu
- Self Help, self-guided. It may be helpful to think of TAO as an online library of engaging, interactive programs to learn life skills and to help you bounce back from disappointments or stumbling blocks in life. As you watch videos and engage with our interactive components, you will gain the knowledge, self-awareness, and skills you need to achieve your goals.
- Flexible to meet student’s needs. You can complete TAO at your own pace, whether that is just one session a day, or perhaps two whole modules. It is entirely up to you.
- Wide variety to choose from. Using TAO, you will learn from different modules you chose to use! Some of the biggest challenges facing students these days are available; modules on depression, anxiety, anger, stress management and more.
As always, after hour’s crisis/consultation support will continue to be available. You can reach these services by calling CAPS main line 951-827-5531 and selecting option 1 or calling the direct line at 877-211-3684.
Insurance Referral Renewals
Renew your insurance referral by calling CAPS at (951) 827-5531, starting 9/23/19.
Note: If you do not obtain a referral for the new insurance year, starting on or before 9/23/19, your visits may not be reimbursed. CAPS does not have discretion over insurance policies.
Late Arrival Policy (Effective 9/23/19)
- You will be marked a “no-show” if you are 15 minutes late to your scheduled appointment.
- If you are less than 14 minutes late to your scheduled appointment, you will be seen for the remainder of the allotted appointment time.
- If you are late to a specified early-arrival appointment, (e.g., an intake appointment) you may be seen for the remainder of the allotted appointment time. And/or you may be scheduled to return another day to complete that appointment. The decision to be seen for the remainder of the time or to be rescheduled will depend on your arrival time and the clinical judgment of CAPS staff.
Mental Health Resources for Faculty & Staff
Faculty/Staff Resources for Personal Well-Being
Faculty and Staff Assistance Program (FSAP)
The Faculty & Staff Assistance Program (FSAP) is designed to offer confidential counseling, referral and other needed services to staff, faculty, and their family members with personal concerns, including credit or financial concerns, alcohol and drug abuse, domestic violence, and family problems.
Faculty/Staff Resources in Support of Students
For emergency assistance on or near campus:
UC Police Department (UCPD) — 24/7
Phone: (951) 827-5222
For a quick guide on supporting students in crisis and accompanying resources, consult the UCR Red Folder
Student Affairs Case Managers
- For consultation and problem-solving support
Counseling and Psychological Services
- For consultation and problem-solving support
Radio Show and Podcast: Let's Get Psyched
Let's Get Psyched is now a Podcast!
Tune in for discussions on all things mental health!
Sundays at 9 p.m. and Wednesdays at 8:30 a.m. on KUCR 88.3 FM
- Dr. Eyrn Parks — Counseling and Psychological Services' (CAPS) Psychologist at UCR
- Dr. Toshia Yamaguchi — School of Medicine's Child & Adolescent Psychiatry Fellow at UCR
- Dr. Diem Nguyen — Third-Year Psychiatry Resident at UCR
- Dr. Edgar Ortega — Second-Year Psychiatry Resident at UCR
- Dr. Joshua Poole — Second-Year Psychiatry Resident at UCR
- Listen to Audio Exercises
Choose from relaxation, meditation, or breathing
- Help a Distressed Student
View an interactive guide for faculty and staff
- Take a Self-Assessment
Get answers about depression, addiction and more.
- Hot Topics for Students
Read practical advice from licensed counselors
- Download a Brochure
Learn more about specific services
Learn more about your emotional health and mental health concerns through the Jed Foundation and MTV collaboration. Visit http://www.halfofus.com/Download UCR JUST IN CASE App To download this free App with useful UCR resources, visit http://codu.co/7d1038 from your smartphone. For detailed instructions on how to add this App to your homepage, please see FAQs.
Download UCR JUST IN CASE App
To download this free App with useful UCR resources, visit http://codu.co/7d1038 from your smartphone. For detailed instructions on how to add this App to your homepage, please see FAQs.
- Listen to Audio Exercises
Message to Our Students
Set yourself up for success. Take time to take care for your well- being with these self-care tips.
- Spend Time With Loved Ones
- Practice a Relaxation Exercise
- Engage in a Creative/Art Activity (e.g. coloring books)
- Eat a Healthy meal or snack
- Go For a Hike or Walk
- Keep a Consistent Sleep Schedule or Take a Nap
- Talk to Someone- Get Support!
- Support a friend, loved one, or stranger
Remember...caring for your mental health is part of caring for your whole health!