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Services & Contacts

Making an Emergency Call

Our Services: Counselor on Duty

The Counselor On Duty (COD) is available at Counseling and Psychological Services, by phone or in-person, weekdays from 8:30 a.m. to 4:30 p.m., to assist students, faculty, staff and parents/family members with an immediate crisis, brief consult or to provide basic Counseling and Psychological Services information. You may access these services by calling or walking into Counseling and Psychological Services inside the Veitch Student Center.

When you arrive at the Center, the COD will ask you to complete some basic paperwork and will be available to see you for a short consultation (typically 10-15 minutes) unless otherwise indicated. These consultations are not therapy sessions, but rather brief assessments focused on ensuring safety and often for making appropriate appointments or referrals to the community.


24-Hour Hotline

After-hours, mental health therapists are available for crisis counseling and consultation by phone at (951) 827-5531 (951) UCR-TALK or 2-TALK from campus phones), 24 hours daily.

UC Riverside Police

3500 Canyon Crest Drive
911 or 951-827-5222 (24 hours)
ucpdgeneralmail@ucr.edu

  • In case of emergency or whenever you need immediate assistance, dial 9-1-1.
  • File a police report about a crime that has occurred on campus.
  • For faculty and staff: If a student is presenting a serious threat or imminent risk to self or others, find someone to stay with the student while phone calls are being made. Notify your supervisor or department head.

Student Affairs Case Manager

951-827-9354
casemanagerDOS@ucr.edu

  • Identifies resources for students for housing, food, health care, and education.
  • Offers guidance to faculty and staff about how to intervene with a student of concern.
  • Gives assistance to faculty or staff about students in distress or distressing to others and who wish to defer to professional staff for assistance in intervention and follow up.

CARE (Campus Advocacy, Resources & Education)

951-827-6225 

advocate@ucr.edu 

  • Provides support to students impacted by sexual assault, domestic violence, and stalking.
  • Services include crisis intervention, safety planning, sorting through emotions, understanding rights and options, and reaching next-step decisions. 

Assistant Vice Chancellor/Dean of Students

HUB 381
951-827-6095
deanofstudents@ucr.edu

  • Serves as a resource center, advocate and problem solver for UCR students.
  • Assists faculty, staff and students with logistical challenges and clarifying expectations.
  • Provides programs, services and activities to enhance student success and campus life.

Critical Student Incident Team
  • Comprised of the multiple UCR departments including Counseling and Psychological Services, Campus Health Center and AVC/Dean of Students.
  • Provides support for students who may be a threat to themselves or others.
  • Works with students, staff and faculty to address the needs of students in distress while assuring a safe and secure campus.

Hate Bias Response Team
  • Provides support for victims of hate incidents and hate crimes.
  • Creates policies and procedures for reporting and responding to incidents.
  • Educates the campus community regarding bias-motivated incidents and crimes.
  • Develops resources for creating a safe and hate-free campus community.

Student Health Services

Veitch Student Center
951-827-3031
Health@ucr.edu

  • Provides treatment and support for students who may be facing medical or behavioral health challenges that would benefit from medical care, including on-campus primary care and psychiatric services, and referral to off-campus specialists, programs, and resources.
  • Can provide information regarding health services available to students as well as recognize when possible health concerns need to be addressed.
  • Provides a full-service pharmacy, including prescriptions and over-the-counter-medications.
Riverside Community Hospital ER

4445 Magnolia Avenue
Riverside, CA 92501
(951) 788-3200
http://riversidecommunityhospital.com


Riverside County Regional Medical Center

26520 Cactus Avenue
Moreno Valley, CA 92555
(951) 486-5650
http://www.ruhealth.org/


Parkview Hospital

3865 Jackson Street
Riverside, CA 92503
(951) 688-2211
https://www.pchmc.org/


Corona Regional Medical Center

800 S. Main Street
Corona, CA 91720
(951) 736-6241
http://www.coronaregional.com


Riverside Area Rape Crisis Center

http://rarcc.org
(951) 686-RAPE or (951) 686-7273


Riverside Helpline

24 Hour Suicide/Crisis Intervention
(951) 686-HELP or (951) 686-4357

National Suicide Prevention Hotline

(800) SUICIDE
(800) 784-2433
www.hopeline.com 


Alternatives to Domestic Violence

www.alternativestodv.org

24-hour confidential hotline: (951) 683-0829
Or 1(800) 339-SAFE


National Mental Health Association

http://www.nmha.org
1(800) 969-6642


National Institute of Mental Health

http://www.nimh.nih.gov
1(866) 615-6464


American Foundation for Suicide Prevention

http://www.afsp.org
1(888) 333-2377


American Association for Suicidology

http://www.suicidology.org
1(800) 273-TALK (8255)


The Jed Foundation

http://jedfoundation.org

JUST IN CASE

Visit a mobile-friendly website with essential UCR and Riverside area contact information for emergency and non-emergency situations.