Protecting your Confidentiality   

protecting your confidentiality 

How To: Make an Appointment

Call 951-827-5531 and ask to make an intake appointment or visit Counseling and Psychological Services in person.
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Your Patient Privacy is Legally Protected

All information gathered during the course of counseling can be released only with the student's written consent within the limits of the law.

Counseling is confidential

All information you share with us, whether it is information in our records about you, or even the fact that you have come to see us, cannot be shared with others outside Counseling and Psychological Services. In some circumstances your counselor may consult with other counselors at Counseling and Psychological Services or with providers in the Health Center for treatment purposes and in order to provide you with the best help available.

No one outside the Center may access your Counseling and Psychological Services records without your prior written permission or as required by law.  The law in the State of California mandates that information may be appropriately shared when the following conditions exist:

  • 1. If you present an imminent threat of harm to yourself or others.
  • 2. When there is an indication of abuse of a child, dependent adult or elderly adult.
  • 3. If you become gravely disabled.
  • 4. If information is required by a court subpoena or court order.

If you are referred for counseling as a condition of an agreement, for example with the Dean of Students or within your academic department, and want information communicated to them, including your attendance at Counseling and Psychological Services, you will have to sign an Authorization for Release of Information Form to have any information provided to the person who referred you.

Health Insurance Portability and
Accountability Act (HIPAA)

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law designed to protect the privacy of patient information, provide for electronic and physical security of health and patient medical information, and simplify billing and other electronic transactions by standardizing codes and procedures.  

One part of this law is known as the HIPAA Privacy Rule.  The HIPAA Privacy Rule created a minimum federal standard for the use and disclosure of Protected Health Information (PHI) by health care organizations. One of the requirements of the Privacy Rule is to give you a Notice of Privacy Practices (NPP) which describes your rights and protections regarding your health care records. You will be asked to sign an Acknowledgement of receipt of the Notice of Privacy Practices.

Frequently Asked Questions


Did You Know?

Counseling and Psychological Services does not provide academic advising. For academic counseling, call 951-827-3411.
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A Counselor On Duty is available at Counseling and Psychological Services weekdays, 8:30 a.m. to 4:30 p.m.
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All students who pay UCR registration fees are eligible for free Counseling and Psychological Services.
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Counseling and Psychological Services serves as a national test center for the LSAT and PRAXIS.
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Group therapy allows you to connect to others with similar concerns and to listen to shared issues.
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Couples Counseling is available for students and their partners or spouses.
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Counseling and Psychological Services has designed an online guide to help faculty and staff respond to distressed students.
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Counseling and Psychological Services staff includes licensed psychologists, marriage and family counselors, and pre-doctoral interns.
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Counselors are available by phone 24 hours daily by dialing 951-827-5531 or 951-UCR- TALK
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You can take an online assessment right now to see how you're doing emotionally.
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Everything you discuss with a UCR counselor is confidential unless it falls under the legal exceptions.
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Counselors are available for workshops and presentations, including weekly meditation classes.
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