Email Policy   


E-mail policy 

How To: Get Help in an Emergency

Counseling and Psychological Services has assembled several UCR and off-campus resources to help you.
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Phone, Not Email, is the Safest Way to Contact Us

Communication over the Internet, including email, is not secure because third parties can view and store confidential information. Therefore, Counseling and Psychological Services does not provide psychological counseling of any kind over the Internet, or send confidential information through email.

We cannot ensure that email sent to us will be received or responded to promptly. If clients want to reach the Counseling and Psychological Services during normal business hours, you may visit the center located at Veitch Student Center, North Wing, Monday through Friday, 8 a.m. to 5 p.m., or call (951) 827-5531. After hours, counselors are also available 24 hours by phone (951) 827-5531 or 951-UCR -TALK.

In case of any other emergency, please contact Campus Police at (951) 827-5222 or call 9-1-1.

Non-clinical client communications, such as scheduling appointments, may occasionally be conducted over email at the clients' discretion. Clients will give the appropriate consent to be contacted by email when completing their initial paperwork.

Did You Know?

Counseling and Psychological Services does not provide academic advising. For academic counseling, call 951-827-3411.
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A Counselor On Duty is available at Counseling and Psychological Services weekdays, 8:30 a.m. to 4:30 p.m.
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All students who pay UCR registration fees are eligible for free Counseling and Psychological Services.
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Counseling and Psychological Services serves as a national test center for the LSAT and PRAXIS.
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Group therapy allows you to connect to others with similar concerns and to listen to shared issues.
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Couples Counseling is available for students and their partners or spouses.
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Counseling and Psychological Services has designed an online guide to help faculty and staff respond to distressed students.
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Counseling and Psychological Services staff includes licensed psychologists, marriage and family counselors, and pre-doctoral interns.
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Counselors are available by phone 24 hours daily by dialing 951-827-5531 or 951-UCR- TALK
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You can take an online assessment right now to see how you're doing emotionally.
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Everything you discuss with a UCR counselor is confidential unless it falls under the legal exceptions.
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Counselors are available for workshops and presentations, including weekly meditation classes.
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