Emergency Assistance   

Emergency Assistance 
Talk to a Case Manager

How To: Talk to the Case Manager

Get help with resources including housing, food, health care and essential educational expenses.
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Our Services: Counselor on Duty

The Counselor On Duty (COD) is available at Counseling and Psychological Services, by phone or in-person, weekdays from 8:30 a.m. to 4:30 p.m., to assist students, faculty, staff and parents/family members with an immediate crisis, brief consult or to provide basic Counseling and Psychological Services information. You may access these services by calling or walking into Counseling and Psychological Services inside the Veitch Student Center.

When you arrive at the Center, the COD will ask you to complete some basic paperwork and will be available to see you for a short consultation (typically 10-15 minutes) unless otherwise indicated. These consultations are not therapy sessions, but rather brief assessments focused on ensuring safety and often for making appropriate appointments or referrals to the community.

24-Hour Hotline

After-hours, mental health therapists are available for crisis counseling and consultation by phone at 951-827-5531 (951-UCR-TALK or 2-TALK from campus phones), 24 hours daily.

Did You Know?

Counseling and Psychological Services does not provide academic advising. For academic counseling, call 951-827-3411.
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A Counselor On Duty is available at Counseling and Psychological Services weekdays, 8:30 a.m. to 4:30 p.m.
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All students who pay UCR registration fees are eligible for free Counseling and Psychological Services.
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Counseling and Psychological Services serves as a national test center for the LSAT and PRAXIS.
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Group therapy allows you to connect to others with similar concerns and to listen to shared issues.
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Couples Counseling is available for students and their partners or spouses.
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Counseling and Psychological Services has designed an online guide to help faculty and staff respond to distressed students.
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Counseling and Psychological Services staff includes licensed psychologists, marriage and family counselors, and pre-doctoral interns.
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Counselors are available by phone 24 hours daily by dialing 951-827-5531 or 951-UCR- TALK
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You can take an online assessment right now to see how you're doing emotionally.
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Everything you discuss with a UCR counselor is confidential unless it falls under the legal exceptions.
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Counselors are available for workshops and presentations, including weekly meditation classes.
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UC Riverside Police

3500 Canyon Crest Drive
911 or 951-827-5222 (24 hours)

  • In case of emergency or whenever you need immediate assistance, dial 9-1-1.
  • File a police report about a crime that has occurred on campus.
  • For faculty and staff: If a student is presenting a serious threat or imminent risk to self or others, find someone to stay with the student while phone calls are being made. Notify your supervisor or department head.

Student Affairs Case Manager


  • Identifies resources for students for housing, food, health care, and education.
  • Offers guidance to faculty and staff about how to intervene with a student of concern.
  • Gives assistance to faculty or staff about students in distress or distressing to others and who wish to defer to professional staff for assistance in intervention and follow up.

CARE (Campus Advocacy, Resources & Education)

  • Provides support to students impacted by sexual assault, domestic violence, and stalking.
  • Services include crisis intervention, safety planning, sorting through emotions, understanding rights and options, and reaching next-step decisions. 


Assistant Vice Chancellor/Dean of Students

HUB 381

  • Serves as a resource center, advocate and problem solver for UCR students.
  • Assists faculty, staff and students with logistical challenges and clarifying expectations.
  • Provides programs, services and activities to enhance student success and campus life.

Critical Student Incident Team

  • Comprised of the multiple UCR departments including Counseling and Psychological Services, Campus Health Center and AVC/Dean of Students.
  • Provides support for students who may be a threat to themselves or others.
  • Works with students, staff and faculty to address the needs of students in distress while assuring a safe and secure campus.

Hate Bias Response Team

  • Provides support for victims of hate incidents and hate crimes.
  • Creates policies and procedures for reporting and responding to incidents.
  • Educates the campus community regarding bias-motivated incidents and crimes.
  • Develops resources for creating a safe and hate-free campus community.

Student Health Services

Veitch Student Center

  • Provides treatment and support for students who may be facing medical or behavioral health challenges that would benefit from medical care, including on-campus primary care and psychiatric services, and referral to off-campus specialists, programs, and resources.
  • Can provide information regarding health services available to students as well as recognize when possible health concerns need to be addressed.
  • Provides a full-service pharmacy, including prescriptions and over-the-counter-medications.

Riverside Community Hospital ER

4445 Magnolia Avenue
Riverside, CA 92501
(951) 788-3200

Riverside County Regional Medical Center

26520 Cactus Avenue
Moreno Valley, CA 92555
951 486-5650

Parkview Hospital

3865 Jackson Street
Riverside, CA 92503
(951) 688-2211

Corona Regional Medical Center

800 S. Main Street
Corona, CA 91720
951 736-6241

Riverside Area Rape Crisis Center

(951) 686-RAPE or (951) 686-7273

Riverside Helpline

24 Hour Suicide/Crisis Intervention
(951) 686-HELP or (951) 686-4357

National Suicide Prevention Hotline

(800) 784-2433

Alternatives to Domestic Violence


24-hour confidential hotline: (951) 683-0829
Or 1-800-339-SAFE

National Mental Health Association


National Institute of Mental Health


American Foundation for Suicide Prevention


American Association for Suicidology

1-800-273-TALK (8255)

The Jed Foundation