Assisting the Emotionally Distressed Student

The Anxious Student 

Anxiety is a normal response to a perceived danger or threat to one's well-being or self-esteem. For some students, the cause of the anxiety will be clear, but for others it may be difficult to determine. It is our experience  that anxiety is very often a result of the intense academic competition among students, a fear of inadequacy regarding some academic challenge, or personal relationships.

Regardless of the cause, one or more of the following symptoms may be experienced:

    • Rapid heart beat
    • Chest pain or discomfort
    • Dizziness
    • Sweating
    • Trembling or shaking
    • Cold clammy hands
    • Hyperventilation

The student may also complain of:

    • Difficulty concentrating
    • Always being "on edge,"
    • Having difficulty making decisions
    • Sleeping problems
    • Being too fearful to take action

In rare cases, a student may experience a panic attack in which physical symptoms occur spontaneously and intensely in such a way that the student may fear she/he is dying.

The following guidelines are appropriate actions in most cases involving anxiety or panic symptoms:

 

 

Table of Contents

Introduction

Intervention, Consultation and Referral

The Anxious Student

The Suspicious Student

The Depressed Student

The Suicidal Student

The Student in Poor Contact with Reality

The Student Under the Influence

Violence and the Verbally Aggressive Student

Departmental Safety Plan

Counseling Center Services



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It is helpful to

  • Let the student discuss his/her feelings and thoughts. Often this alone relieves some of the pressure
  • Provide reassurance
  • Remain calm and talk slowly
  • Be clear and direct
  • If possible, provide a safe and quiet environment until symptoms subside

It is not helpful to

  • Minimize the perceived threat to which the student is reacting
  • Take responsibility for his/her emotional state
  • Overwhelm him/her with information or ideas to "fix" their condition
  • Become anxious or overwhelmed


Counseling Center
Veitch Student Center
North Wing
University of California, Riverside
Riverside, CA 92521-0320
Phone: (951) 827-5531
Fax: (951) 827-2015