E-Mail Policy

Communication over the internet, including email, is not secure because third parties can view and store confidential information. Therefore, the Counseling Center does not provide psychological counseling of any kind over the internet, or send confidential information through email. We cannot ensure that email sent to us will be received or responded to promptly. If clients want to reach the Counseling Center, they are asked to call (951) 827-5531. In case of an emergency when the Counseling Center is closed, the outgoing telephone greeting advises clients to call the UCR campus police at (951) 827-5222 or 9-1-1.

Non-clinical client communications such as scheduling appointments may occasionally be conducted over email at the clients discretion. Clients will complete the appropriate consent to be contacted by email.

 



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Counseling Center
Veitch Student Center
North Wing
University of California, Riverside
Riverside, CA 92521-0320
Phone: (951) 827-5531
Fax: (951) 827-2015